FAQ
1What are your working hours?
Our editors and project managers work Monday to Friday, 8 am to 6 pm (GMT+2).
2How much raw footage can I submit?
As much as you want!
That said, large file submissions may experience delayed turnarounds due to increased download times.
3Do you work with 4K?
Yes our Essentials and Plus plans support up to 8K*.
On the Basic plan, we can only render final videos in 1080p.
On the Basic plan, we can only render final videos in 1080p.
4What video editing software do you use?
We use Davinci Resolve.
But by request, we can also work with Adobe Premiere Pro
5How does the "unlimited" offer work?
On the Plus Plan, revisions are unlimited so you can request as many as you’d like. The Basic and Essentials plan, meanwhile, has a limit of revisions per project.
On the Plus plan, you can submit as many video editing requests as you’d like. But on the Basic and Essentials plan, the amount of video's that can be edited per month is limited.
Please visit Pricing to view all the different plans
But it’s important to note that we work on one video at a time to ensure you have videos to upload each month.
You can queue as many video projects as you like and as soon as we’ve completed one project for you, we’ll get started on the next one right away.
If you’d like multiple videos worked on simultaneously, then you can purchase an additional account.
Reach out to your project manager or send us an email at ryno@brontide.co.za if you would like to add extra accounts.
6Can you guarantee quality?
Your personally assigned account manager, who’s also a trained editor, will quality-check your videos.
All of our editors are trained in-house and regularly evaluated to ensure they’re delivering high-quality work that we at EditCo strive for.
7What types of editing do you do?
We can do the following types of editing:
Color Grading
Color Correction
Transcription / Subtitles*
Lower Thirds
Text Animation
Templates
Multi-cam
Transitions
Chromakey / Green Screen
Audio Syncing, Mixing, mastering, and Editing
If you don’t see your desired type of editing in the list above, please drop us an email at ryno@brontide.co.za and we’ll see if we can help you!
8What types of videos can you edit?
We edit:
Vlogs
Wedding Videos
Music Videos
Interviews
Talking Heads
Tutorials
Online Courses
Ads
Review Videos
Travel Videos
Real Estate Videos
Drone Footage
Highlight Reels
The only editing services we don’t offer are the following:
We can’t record voice-overs
Cartoons and Custom animations
360 Degree footage
If you don’t see your video type in the list above, please drop us an email at ryno@brontide.co.za and we’ll see if we can help you!
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